Terms & Conditions
For: Buddha Ayurveda
Website: buddhaayurveda.store
Applicable Jurisdiction: Haryana, India (and India-wide transactions)
Effective Date: 22 April 2026
1. Introduction
Welcome to Buddha Ayurveda (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, mobile interface, online store, products, services, content, and transactions made through our e-commerce platform.
By visiting, browsing, registering, or purchasing from this website, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies displayed on the website.
If you do not agree with any provision, please discontinue use of the website immediately.
2. Legal Compliance
These Terms are drafted in accordance with applicable Indian laws including but not limited to:
Information Technology Act, 2000
Consumer Protection Act, 2019
Consumer Protection (E-Commerce) Rules, 2020
Indian Contract Act, 1872
Legal Metrology Act, 2009
Drugs & Magic Remedies (Objectionable Advertisements) Act, 1954
Food Safety and Standards Act (where applicable)
Intellectual Property Laws of India
3. Eligibility to Use Website
You may use this website only if:
You are 18 years or above; or
You are using the website under supervision of a parent/legal guardian.
You are legally capable of entering a binding contract under Indian law.
We reserve the right to refuse service, suspend accounts, or cancel transactions if eligibility conditions are not met.
4. Nature of Products
The website sells Ayurvedic, herbal, wellness, nutrition, and lifestyle products including but not limited to:
Shilajit
Ashwagandha
Moringa Powder
Herbal Capsules
Seeds / Superfoods
Health Supplements
Natural Wellness Products
All products are offered subject to stock availability and lawful sale permissions.
5. Medical Disclaimer
Products sold through this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable law.
Results may vary person to person.
Product information is for general wellness awareness only.
Always consult a qualified doctor before using supplements, especially if pregnant, nursing, elderly, under medication, or suffering from medical conditions.
The Company shall not be liable for misuse, self-medication, allergic reaction, or negligence in product usage.
6. Account Registration
Users may create an account to place orders faster and manage purchases.
You agree that:
All details submitted shall be true and updated.
You shall keep login credentials confidential.
You are responsible for all activity under your account.
We may suspend accounts involved in fraud, abuse, false orders, chargeback misuse, or suspicious activity.
7. Pricing & Taxes
All prices displayed are in INR unless otherwise stated.
Prices may change without prior notice.
GST or applicable taxes may be added at checkout where required by law.
Promotional prices are temporary and subject to conditions.
If any pricing error occurs, we reserve the right to cancel or modify such order.
8. Orders & Acceptance
Placing an order is an offer to purchase. Order confirmation by email/SMS/WhatsApp does not guarantee acceptance.
We reserve the right to reject or cancel any order due to:
Product unavailability
Pricing or technical errors
Payment failure
Suspicious or bulk resale activity
Incomplete address details
Legal restrictions
Refunds, where applicable, shall be processed to original payment mode.
9. Payment Terms
We may accept:
UPI
Debit Card
Credit Card
Net Banking
Wallets
Cash on Delivery (if available)
EMI / BNPL (if enabled by payment gateway)
Payments are processed through third-party secured gateways. We do not store full card data on our servers.
10. Shipping & Delivery
We deliver across serviceable locations in India and selected international destinations if enabled.
Delivery timelines are estimates only and may vary due to:
Courier delays
Weather conditions
Public holidays
Government restrictions
Remote location delays
Incorrect address or unreachable customer cases may lead to return charges or cancellation.
11. Cancellation Policy
Orders may be cancelled before dispatch.
Once shipped:
Cancellation may not be possible.
Return/Replacement policy shall apply where eligible.
COD refusal without cause may restrict future COD access.
12. Returns / Refunds / Replacement
Returns are subject to hygiene, safety, consumable-product, and tamper-proof conditions.
Non-returnable generally include:
Opened consumables
Used supplements
Broken seal products
Customized bundles
Free promotional items
Replacement may be offered for:
Damaged package on arrival
Wrong item delivered
Manufacturing defect (verified)
User may be required to provide photos/videos/unboxing evidence.
Refund timelines depend on payment gateway/bank processing.
13. Product Descriptions
We attempt to ensure accurate descriptions, ingredients, images, benefits, and usage directions. However:
Packaging may vary
Color/display may vary by device
Minor label updates may occur
Typographical errors may occur
We do not guarantee every page is error-free at all times.
14. Intellectual Property Rights
All website content including:
Logo
Brand name
Product images
Banners
Videos
Text content
Designs
Source code
Marketing material
are owned or licensed by the Company and protected under copyright, trademark, and IP laws.
Unauthorized copying, scraping, reproduction, resale use, or commercial exploitation is prohibited.
15. Prohibited Conduct
You agree not to:
Use bots/scrapers
Hack or disrupt website systems
Spread malware
Use false identities
Abuse customer support
Post defamatory content
Attempt payment fraud
Violate any law
Legal action may be taken.
16. Reviews & User Content
If users submit reviews, testimonials, images, or feedback:
You grant us non-exclusive usage rights for marketing/display.
Content must be truthful and lawful.
Fake, abusive, or misleading reviews may be removed.
17. Limitation of Liability
To the maximum extent permitted by law, Company shall not be liable for:
Indirect losses
Delay losses
Profit loss
Health misuse claims without evidence
Courier delays
Technical downtime
Unauthorized third-party misuse
Our maximum liability, if legally established, shall generally not exceed the order value paid by the customer.
18. Data Privacy
Use of website is also governed by our Privacy Policy. Personal data may be processed for:
Order fulfillment
Delivery
Customer support
Fraud prevention
Legal compliance
Marketing (with consent where required)
19. Force Majeure
We shall not be responsible for delay/failure caused by events beyond reasonable control including:
Flood
Fire
Pandemic
Cyber attack
Government ban
Strike
Logistics shutdown
20. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute arising from use of the website shall be subject to the exclusive jurisdiction of competent courts in Gurugram / Gurgaon, Haryana, and where legally required, other competent Indian forums.
21. Consumer Grievance Officer
As per E-Commerce Rules, grievance details should be published on website footer/contact page.
Recommended format:
Grievance Officer
Buddha Ayurveda
Email: support@buddhaayurveda.store
Working Days: Mon–Sat
Response Time: Within reasonable business period
(Please replace with actual official details.)
22. Changes to Terms
We reserve the right to update these Terms at any time. Updated version posted on website shall become effective immediately unless stated otherwise.
Users are advised to review periodically.
23. Contact Us
For support, disputes, orders, or legal notices:
Buddha Ayurveda
Official Website: Visit Store
24. Acceptance
By using this website and placing orders, you confirm that you have read, understood, and accepted these Terms & Conditions.